Villa Park Coronavirus (COVID-19) Updates

The health and safety of Villa Park residents and employees is the Village’s highest priority. Villa Park is committed to effective communication throughout the new challenges the COVID-19 pandemic brings. The COVID-19 outbreak is a rapidly evolving situation with new information becoming available every day. The information here is based upon the latest information available but remains subject to change. We encourage residents to follow the Village’s social media sites: Facebook, Twitter and Instagram to learn more information about the changes to Village operations. We encourage residents to sign up for our CodeRED notification system for emergency notifications. Text "VILLAPARK" to 99411.

March 24, 2020 

During a special public Board Meeting held on Monday, March 23, 2020, Ordinance No. 4141 authorizing extraordinary executive powers to the Village President was approved by the Village Board. To watch the video of the board meeting, click here. 

For past updates

• MARCH 16, 2020 
• MARCH 19, 2020
• MARCH 20, 2020

Villa Park Restaurants

The Village will be adhering to State restrictions prohibiting indoor dining at local restaurants. Many local establishments are posting how they will continue to operate drive-up or drive-thru service in compliance with this directive and residents are encouraged to connect with individual locations and support local Villa Park businesses where practicable.

• To view a list of Villa Park restaurants offer curbside pickup and delivery options visit the Yes Villa Park website. Contact Patrick Burke, patburke@invillapark.com to have your restaurant listed.

This State restriction starts at the close of business Monday, March 16 and run through March 30, based on information provided by Governor Pritzker at the press conference held on Sunday, March 15 at 3:00 p.m. Please Note: customers cannot consume alcoholic beverages if waiting for a pick up in a restaurant. The Executive Order mandates no on-site food or beverage consumption. 

Village Hall and Municipal Operations

Village Hall and municipal buildings will be closed to the public beginning Tuesday, March 16. The Village of Villa Park is committed to maintaining services during the COVID-19 response and the closure of Village facilities to the public. In light of this, the Village is now accepting online payments for most services. No convenience fees will be charged for these online payments. Customers are encouraged to review the following information to determine which online payment service should be used for a particular payment.

Various Utility Bill Payment Options

Utility payments can be made through the Village website at www.invillapark.com or by calling 1-877-885-7968. Convenience fees are being waived.

Drop off payments can be taken via the Village drop box located in the Village Hall parking lot, Inland Bank located at 305 W. St. Charles Rd., or Johnson’s Lighthouse Point located at 1 W. St. Charles Rd.

Residents who are currently on the Direct Debit Program will still have their payments deducted on the utility bill due date.

Parking Permits / Building Permits / Places for Eating Tax / Miscellaneous Payments

Payments for parking permits, building permits, permit inspections, compliance inspections, places for eating tax, and other miscellaneous payments can be made via Square at https://invillapark.square.site/s/shop. Square cannot be used for payment of utility bills, Police tickets, or Recreation fees. Square accepts Visa, Mastercard, American Express, Discover, and Google Pay. Upon visiting the Square website, customers should select the service they are paying for, fill out the required information, and proceed to checkout. For services with variable pricing (i.e. building permits, sidewalk program payments, etc.), customers must enter the dollar amount of the payment in the quantity to be purchased. Convenience fees are being waived.

Police Fees 

The Village is working with our provider to enable online payments for outstanding tickets. Payment information will be provided on www.invillapark.com once that is available. Please note, there may be a fee for paying these charges online. 

Residents can pay their administrative fees (booking fees) online here.

Garbage Pickup 

Effective March 24, 2020, for the safety of Roy Strom employees, only waste that is inside a collection container or bagged and tied shut will be collected at this time. Recycling will only be collected inside a container with handles that can be lifted into the truck. Bulk items (mattresses, coaches, construction material, etc.) WILL NOT be collected until further notice. Please contact Roy Strom at customersupport@roystrom.com. 

Frequently Asked Questions 

Is my sink water safe to drink? 

The Village of Villa Park receives its water from the DuPage Water Commission. The DuPage Water Commission wants to remind its customers that tap water is safe to use and drink.  Also, through proactive planning, the Commission has contingency plans in place to ensure continuity of operation during this pandemic.  All customers will see their water continue to be available; no disruptions are expected due to the spread of the coronavirus. The Commission, through its treatment processes, routinely removes and inactivates or kills viruses.   DuPage Water Commission Chairman Jim Zay stated, “I am concerned about the number of residents purchasing bottle water because of fears related to the current pandemic and want to reassure them that tap water is safe to drink.” 

The Commission’s process follows established EPA regulations with treatment requirements for public water systems that prevent waterborne pathogens and viruses, including the coronavirus. These treatments include filtration (performed at Chicago’s Jardine Water Purification Plant) and disinfectants (performed at both the Jardine Plant and the Commission Pumping Station) to remove or kill pathogens and viruses. 

Chlorine that is used as the disinfectant is extremely effective at killing viruses. 

The Commission also works in partnership with public health agencies and other water agencies and organizations to share the latest information and best practices. 

What do I do if I notice a grocery store or market is price gouging? 

Price gouging occurs when a seller increases the prices of goods, services or commodities to a level much higher than is considered reasonable or fair. Usually this occurs after a demand or supply shock. This practice is illegal and the Office of the Attorney General has authority to prosecute any business that engages in price gouging after a disaster has been declared by the governor or president. 

• To report a claim to the Office of the Illinois Attorney General click here.

Other FAQ’s

The following Question and Answer’s come from the Illinois Governor’s Office: 

• Business Closure FAQ
• Unemployment, Benefits, Business Insurance and Business Relief FAQ
• Education and Higher Education FAQ 
• Housing Agencies, Providers, Childcare and Transportation FAQ
• Senior Citizens FAQ 

Information on Coronavirus 

For accurate information and the latest updates on the Coronavirus spread, please visit the following links: 

• Centers for Disease Control and Prevention (CDC)
• Chicago Department of Public Health (CDPH)
• DuPage County Health Department (DCHD)
• Illinois Department of Public Health (IDPH)

Those with questions or concerns about COVID-19 can call the Illinois Coronavirus Disease hotline 1 (800) 889-3931 or send an email to dphsick@illinois.gov 24 hours, seven days a week. For those planning to travel, visit CDC’s Coronavirus Disease Information for Travel page for the latest information.