Coronavirus  (COVID-19) Information


The health and safety of Villa Park residents and employees is the Village’s highest priority. Villa Park is committed to effective communication throughout the new challenges the COVID-19 pandemic brings. The COVID-19 outbreak is a rapidly evolving situation with new information becoming available every day. The information here is based upon the latest information available but remains subject to change. We encourage residents to follow the Village’s social media sites: Facebook, Twitter and Instagram to learn more information about the changes to Village operations. We encourage residents to sign up for our CodeRED notification system for emergency notifications. Text "VILLAPARK" to 99411.

IHDA Emergency rental assistance & Mortgage assistance programs 

Are you struggling to pay your mortgage due to COVID-19? The Illinois Housing Development Authority has launched an emergency assistance program to support individuals who have fallen behind on rental payments because of job or income losses correlated with the COVID-19 pandemic. Individuals are selected via a lottery process and will obtain grant funding worth $5,000, paid directly to their landlords. 

October 20, 2020: Phase Four

Increased Mitigation Measures to Begin for Region 8

Today, Region 8 surpassed the Illinois Department of Public Health’s COVID-19’s threshold of 8% test positivity 7-day rolling average or for three or more consecutive days. As a result of increased COVID-19 spread and increased positivity rates, heightened mitigation measures will be put into place for Region 8, which encompasses all of Kane and DuPage County, including Villa Park, beginning 12:01 a.m. on Friday, October 23, 2020. 

What to Expect:

Mitigation efforts will be put into place to reduce the increased spread of COVID-19. Region 8 will be required to adhere to Tier 1 mitigation measures, as determined by the Illinois Department of Public Health. These include the following restrictions:


  • No indoor service 
  • All outside bar service closes at 11 p.m.
  • All bar patrons should be seated at tables outside 
  • No ordering, seating, or congregating at bar (bar stools should be removed) 
  • Tables should be 6 feet apart  
  • No standing or congregating indoors or outdoors while waiting for a table or exiting
  • No dancing or standing indoors 
  • Reservations required for each party 
  • No seating of multiple parties at one table 

Meetings, Social Events, Gatherings 

  • Limit to lesser of 25 guests or 25% of overall room capacity 
  • No party buses 
  • Gaming and casinos close at 11 p.m., are limited to 25 percent capacity, and follow mitigations for bars and restaurants, if applicable
  • Restaurants 
  • No indoor dining or bar service 
  • All outdoor dining closes at 11 p.m.
  • Outside dining tables should be 6 feet apart 
  • No standing or congregating indoors or outdoors while waiting for a table or exiting 
  • Reservations required for each party  
  • No seating of multiple parties at one table  

Returning to Phase 4 Requires Decrease in Positivity Rates 

In order to return to Phase 4, COVID-19 positivity rate averages must be less than or equal to 6.5% over a 3-day period. If the positivity rate averages between 6.5% - 8% the IDPH will continue to monitor the region to determine if additional mitigations are needed. 

If the positivity rate averages are greater than or equal to 8% after 14 days, more stringent mitigations may be applied to further reduce the spread of the virus. 

How You Can Help: Take Action Against COVID-19 

Mitigation measures are based on COVID-19 positivity rates. To help reduce mitigation measures, the spread of COVID-19 must decrease. You can help support your local businesses by acting responsibly to slow the spread of illness, by following the below guidance from the CDC: 

  • Maintain a 6 feet social distance minimum.
  • Wear a face mask when in public. 
  • Wash your hands often with soap and warm water for at least 20 seconds.
  • Clean and sanitize commonly used surfaces.
  • Quarantine for 14 days if returning from a COVID-19 hotspot. 
  • Avoid group gatherings.
  • Stay home when you are sick or experiencing symptoms of respiratory illness with fever, cough, or difficulty breathing. 
  • Get tested: DuPage County Testing Site - 
  • Avoid contact with others that are sick or experiencing COVID-19 like symptoms.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Local COVID-19 Updates from IDPH and DuPage County Health Department 

The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of Wednesday, October 21, 2020, there have been a total of 616 confirmed cases in Villa Park. To view the DuPage County Health Department's COVID-19 Dashboard, click here.



The Village will be adhering to State restrictions prohibiting indoor dining at local restaurants. Many local establishments are posting how they will continue to operate drive-up or drive-thru service in compliance with this directive and residents are encouraged to connect with individual locations and support local Villa Park businesses where practicable.

  • To view a list of Villa Park restaurants offer curbside pickup and delivery options visit the Yes Villa Park website. Contact Patrick Burke, to have your restaurant listed.


Village Hall and municipal buildings will be closed to the public beginning Tuesday, March 16. The Village of Villa Park is committed to maintaining services during the COVID-19 response and the closure of Village facilities to the public. In light of this, the Village is now accepting online payments for most services. No convenience fees will be charged for these online payments. Customers are encouraged to review the following information to determine which online payment service should be used for a particular payment.

Various Utility Bill Payment Options

Utility payments can be made through the Village website at or by calling 1-877-885-7968. Convenience fees are being waived.

Drop off payments can be taken via the Village drop box located in the Village Hall parking lot, Inland Bank located at 305 W. St. Charles Rd., or Johnson’s Lighthouse Point located at 1 W. St. Charles Rd.

Residents who are currently on the Direct Debit Program will still have their payments deducted on the utility bill due date.

Parking Permits / Building Permits / Places for Eating Tax / Miscellaneous Payments

Payments for parking permits, building permits, permit inspections, compliance inspections, places for eating tax, and other miscellaneous payments can be made via Square at Square cannot be used for payment of utility bills, Police tickets, or Recreation fees. Square accepts Visa, Mastercard, American Express, Discover, and Google Pay. Upon visiting the Square website, customers should select the service they are paying for, fill out the required information, and proceed to checkout. For services with variable pricing (i.e. building permits, sidewalk program payments, etc.), customers must enter the dollar amount of the payment in the quantity to be purchased. Convenience fees are being waived.

Police Fees 

The Village is working with our provider to enable online payments for outstanding tickets. Payment information will be provided on once that is available. Please note, there may be a fee for paying these charges online. 

Residents can pay their administrative fees (booking fees) online here.


In an effort to reduce potential exposure to personnel, if you or someone in your home has tested positive for COVID-19, or is exhibiting symptoms related to COVID-19 please bag your recyclables and place them in your trash/refuse cart. Please DO NOT add gloves or other medical supplies to recycling bins.

Recycling FAQ

Simple Recycling 

The Simple Recycling program (orange bag textile/clothing recycling program) has resumed regular service. To request more orange bags or report a missed pickup click here. 


Is my sink water safe to drink? 

The Village of Villa Park receives its water from the DuPage Water Commission. The DuPage Water Commission wants to remind its customers that tap water is safe to use and drink.  Also, through proactive planning, the Commission has contingency plans in place to ensure continuity of operation during this pandemic.  All customers will see their water continue to be available; no disruptions are expected due to the spread of the coronavirus. The Commission, through its treatment processes, routinely removes and inactivates or kills viruses.   DuPage Water Commission Chairman Jim Zay stated, “I am concerned about the number of residents purchasing bottle water because of fears related to the current pandemic and want to reassure them that tap water is safe to drink.” 

The Commission’s process follows established EPA regulations with treatment requirements for public water systems that prevent waterborne pathogens and viruses, including the coronavirus. These treatments include filtration (performed at Chicago’s Jardine Water Purification Plant) and disinfectants (performed at both the Jardine Plant and the Commission Pumping Station) to remove or kill pathogens and viruses. 

Chlorine that is used as the disinfectant is extremely effective at killing viruses. 

The Commission also works in partnership with public health agencies and other water agencies and organizations to share the latest information and best practices. 

What do I do if I notice a grocery store or market is price gouging? 

Price gouging occurs when a seller increases the prices of goods, services or commodities to a level much higher than is considered reasonable or fair. Usually this occurs after a demand or supply shock. This practice is illegal and the Office of the Attorney General has authority to prosecute any business that engages in price gouging after a disaster has been declared by the governor or president. 

Other FAQ’s

The following Question and Answer’s come from the Illinois Governor’s Office: 


For accurate information and the latest updates on the Coronavirus spread, please visit the following links: 

Those with questions or concerns about COVID-19 can call the Illinois Coronavirus Disease hotline 1 (800) 889-3931 or send an email to 24 hours, seven days a week. For those planning to travel, visit CDC’s Coronavirus Disease Information for Travel page for the latest information.